Slovakia
- DPD Pickup miesto €2.60
- DPD doručenie na adresu €3.35
1 to 2 days
Shipping
Discreet. Fast. No surprises.
An EU product means no customs surprises, a controlled temperature chain, and delivery within 1 to 3 days.
Cenník
DPD, FedEx, Slovenská pošta
Zóna 1, CZ, HU, PL, AT
- FedEx International €8.50
- DPD doručenie €11.20
- Slovenská pošta (CZ only) €11.00
2 to 5 days
Zóna 2, DE, NL, BE, FR, IT, LU, ES
- FedEx International €8.86
- DPD doručenie €14.40–€20.80
3 to 5 days
Zóna 3, RO, SI, BG, DK, EE, GR, HR, IE, LT, LV, MC, PT
- FedEx International €9.58
- DPD doručenie €14.40–€20.80
3 to 7 days
Switzerland, Liechtenstein (non-EU)
- FedEx International €15.31
- DPD doručenie €20.80
5 to 7 days
Prices apply to parcels up to 1 kg. Carrier choice in cart.
Payment
Gočárova třída 1754 / 48b, Hradec Králové
E-mail: podpora@comgate.cz
Tel: +420 228 224 267
Online payments via Comgate
Online payments in our shop are handled by the payment gateway Comgate, a.s. Payment takes place in Comgate's secure environment and we never have access to your card details.
Payment methods
- Card payment (Visa, Mastercard), after placing your order we redirect you to the Comgate gateway, where you securely enter your card details. After a successful payment you are returned to the shop with a confirmation. Learn more about card payments.
- Bank payment buttons (instant bank transfer), you select your bank and confirm the payment in your online banking. We process your order as soon as the payment is credited. Learn more about bank transfers.
Payment gateway contact
For complaints or questions about payments, please contact the gateway operator:
Comgate, a.s.Gočárova třída 1754 / 48b, Hradec Králové
E-mail: podpora@comgate.cz
Tel: +420 228 224 267
Packaging
Your shipment, step by step
- 01
Outer packaging
Neutral brown or white box. No Molequa® logos, no content labeling, no product image. Only your address and shipment number.
- 02
Protective filling + cold pack
Bubble wrap or eco-friendly molded paper. Every shipment includes a gel ice pack as standard. In summer (June to August) we ship primarily to your address, not to a pickup point.
- 03
Sterile vial
Lyophilized peptide in a glass vial with a rubber stopper and aluminum flip-off cap. Batch label with name, quantity, and fill date.
- 04
Documentation
CoA attached digitally (link in the tracking email). Optionally a printed copy in the shipment.
Tracking
Right after dispatch (within 6 hours of order confirmation) you receive an email with a DPD tracking link. Shipment status updates in real time.
Lost shipment
If your shipment is lost or has not arrived within 7 days of dispatch, write to info@molequa.com. We will open a claim with the carrier and send a free replacement.
